The article presents the development of a model in the eTOM (Enhanced Telecom Operational Map) notation of the activity of the kindergarten "Zhanbalazhan". Processes are considered that will help improve the organization's activities. A range of new services for the children's garden is available that will be of direct interest to
Инноватика - 2017 : сборник материалов XIII Международной школы-конференции студентов, аспирантов и молодых ученых, 20–22 апреля 2017 г., г. Томск, Россия. Томск, 2017. С. 324-327