This paper is devoted to the analysis of retrial queue with an arbitrary distribution of service times, collisions, and non-persistent customers. Our aim is to investigate the number of customers in the orbit of the system. To this end, we use the asymptotic-diffusion method to build a diffusion approximation for the steady-state distribution of the number of customers in the orbit.
Информационные технологии и математическое моделирование (ИТММ-2021) : материалы XX Международной конференции имени А. Ф. Терпугова, 1−5 декабря 2021 г.. Томск, 2022. С. 94-99